You can contact Swiss Air customer service in the USA by calling +1-860-516-6314. For international calls, dial +1-860-516-6314. You can also visit their official website www.swiss.com for live chat and email options. Their social media accounts may also provide assistance.

Swiss Air Customer Service Phone Numbers

United States

For travelers in the United States, Swiss Air provides a dedicated customer service number to handle inquiries:

📞 Swiss Air USA Customer Service Phone Number: +1-860-516-6314

This number is available 24/7 for assistance with:

• Flight bookings and modifications

• Baggage issues

• Refunds and cancellations

• General inquiries

United Kingdom

For passengers based in the UK, Swiss Air offers a separate contact number:

📞 Swiss Air UK Customer Service Number: +44 345 601 0956

Operating hours: Monday to Friday, 9 AM – 5 PM (GMT)

Other Swiss Air Contact Numbers

If you are traveling outside the US and UK, you can find the appropriate contact number for your region on the official Swiss Air website: www.swiss.com

If calling isn’t convenient, Swiss Air provides several other ways to get in touch:

1. Email Contact

While Swiss Air does not publicly list a direct email address, you can submit inquiries via their contact form:

• Visit the Swiss Air website’s Contact Us page

• Select the appropriate category (general request, baggage issues, etc.)

• Fill out the form with your details

2. Live Chat

For real-time assistance, Swiss Air offers a live chat feature:

• Go to the Swiss Air website

• Navigate to the "Help & Contact" section

• Click on "Live Chat"

• A customer service representative will assist you

3. Swiss Air Social Media Support

Swiss Air is active on social media platforms, where you can send messages for assistance:

• Twitter/X: @FlySwiss

• Facebook: Swiss International Air Lines

• Instagram: @flyswiss

While social media is not the fastest method for urgent inquiries, it is useful for general information and updates.

4. Swiss Air Mailing Address (USA Office)

For written correspondence, you can send mail to:

📍 Swiss International Air Lines
Attn: Customer Service
625 RXR Plaza
Uniondale, NY 11553
United States

If mailing an inquiry, include details like flight number, travel date, and passenger information for a quicker response.

5. Airport Customer Service Desks

For immediate assistance, you can visit Swiss Air’s customer service counters at major international airports, including:

• John F. Kennedy International Airport (JFK), New York

• Los Angeles International Airport (LAX), California

• Chicago O’Hare International Airport (ORD), Illinois

• London Heathrow Airport (LHR), UK

Check the airport website for counter locations and hours of operation.

If you are a travel agent booking flights for clients, you can contact Swiss Air’s dedicated travel agent support:

📞 Swiss Air Travel Agent Support Number +1-860-516-6314: Available through the airline's trade partner portal. Travel agents should check their registered email or log in to Swiss Air’s travel agency platform for details.

Swiss Air’s customer service team can assist with a wide range of issues, including:

1. Flight Bookings and Changes

• Booking new flights

• Modifying existing reservations

• Upgrading seats to Business or First Class

2. Baggage Assistance

• Lost or delayed baggage reports

• Baggage allowance inquiries

• Damaged luggage claims

3. Refund Requests and Cancellations

• Requesting a refund for a canceled flight

• Understanding cancellation policies

• Checking refund status

4. Special Assistance

• Traveling with pets

• Unaccompanied minor services

• Assistance for passengers with disabilities

5. Swiss Air Loyalty Program (Miles & More)

• Earning and redeeming miles

• Account-related inquiries

• Tier status upgrades

6. Feedback and Complaints

• Providing feedback about your experience

• Filing complaints regarding service, flight delays, or other issues

1. Have Your Information Ready

   • Flight booking reference number

   • Passenger name

   • Travel dates

   • Contact details

2. Be Mindful of Time Zones

   • If calling from the US, ensure the Swiss Air office in your region is open.

3. Use Official Contact Methods

   • Avoid third-party websites claiming to offer Swiss Air support.

4. Be Patient and Polite

   • During peak travel seasons, wait times may be longer.

Whether you're flying from the United States, the United Kingdom, or anywhere else, Swiss Air offers multiple ways to get assistance. By utilizing their phone support, live chat, email, and social media, you can resolve your issues efficiently. Always ensure you're using the official Swiss Air website and contact methods to avoid scams.